Size & FAQ's

 

FAQs

Below is a list of frequently asked questions, if you have any other questions not listed please contact us at info@rashoodz.com.au

Q:Do I need a swim nappy with Rashoodz?

It is advisable to let your child/baby wear a swim nappy underneath the Rashoodz swimsuits. This will let you and your little ones swim with confidence.

There is ample room in the suit to allow for this extra size in their pants. Rashoodz also has the added benefit of having snaps in the crotch so that you can change the swim nappy if required without having to take the whole suit off.

We offer a great range of reusable swim nappies. These are available in our Online Store.

Q:How do I detach the hat for swimming indoors or lessons?

You can easily detach the hat for indoor swimming and lessons.

The hat is attached with plastic clip studs and the back of neck.

They are easily unclipped and the hat can be put away until your next outside swimming session.

These rashsuits are designed for swimming lessons as they have chlorine resistance and they have nappy clips in the crotch of the swimmers for easy nappy changes.

Q:How soon can I expect delivery?

All orders from Rashoodz Swimwear are processed within 24-48 business hours. Please note your order will be arriving to you from Squad Logistics. 

Rashoodz uses Australia Post’s standard delivery. The order will arrive within two to three working days once processed. Please note: Outside capital cities and major regional centers may take an extra day or two, and orders placed after 10am may not be processed until the following business day. Very remote locations will take longer.

Australian Standard Shipping Cost $9.99

Australian Express Shipping Cost $15

International Shipping Cost $20

Q:What is the Rashoodz Return Policy?

Refunds

*Refunds are only processed for faulty full price goods. If your item is faulty see below instructions.

Please email info@rashoodz.com.au - attach pictures of the faulty item, including one image of the neck tag with size visible and one close up of the fault. Once we have reviewed your case and a refund has been approved, it will be processed by our Head Office.
You must return the item within 6 months of your purchase. After this time, it is considered wear and tear.

Exchanges

Please email info@rashoodz.com.au to organise an exchange. Exchanges can be made for incorrect size or faulty goods.

Change of mind / size exchanges will only be approved if the item is in its original, unused and unwashed condition with tags still attached. Please include a picture in the email of the tags still attached.
Postage and handling will be at a cost to the customer. Please include a self-addressed pre-paid postbag so we can send the exchange item back to you. If one is not included, we will not be able to make the exchange. You must contact us within 14 days from receipt date to organise an exchange. Once the exchange has been organised, send the item to the below address.

As an online business, unless faulty, we do not except exchanges from items purchased in store.

Address

Rashoodz Swimwear Warehouse

B2/5 Grevillea Place

Brisbane Airport QLD 4008

 

Sale, Samples and Seconds...

Are final and cannot be exchanged or returned.

Q:What size should I buy for my baby?

As a general rule we use the following ‘rashoodz-swimwear-sizing-chart’ as a guide for sizing. 

RASHSUITS                        
SIZE 000 00 0 1 2 3            
Age  3-6 mths 6-9 mths 9-12 mths 12-24 mths 24-36 mths 3-4 yrs            
Height 60-66 cm 66-70 cm 70-74 cm 74-80 cm 80-86 cm 86 - 100 cm            
Sholder to Crotch 32cm 34cm 36cm 38cm 40cm 42cm            
Weight 5-7 kg 7-9 kg 9-11 kg 11-12 kg 12-13 kg 13-15 kg            
                         
SWIM NAPPIES                        
*Swim nappy comes with drawsting at waist and elastisized leg holes                  
SIZE 000 00 0 1 2 3            
Age  3-6 mths 6-9 mths 9-12 mths 12-24 mths 24-36 mths 3-4 yrs            
Height 60-66 cm 66-70 cm 70-74 cm 74-80 cm 80-86 cm 86 - 100 cm            
Weight 5-7 kg 7-9 kg 9-11 kg 11-12 kg 12-13 kg 13-15 kg            
                         
SHIRT/PANT SETS                        
SIZE 3 4 5 6 7 8 10          
Age  3-4 yrs 4-5 yrs 5-6 yrs 6-7 yrs 7-8 cm 8-9 yrs 10-12 yrs          
Height 90 - 100 cm 100-108 cm 108 - 114 cm 114-120 cm 120-125 cm 125-130 cm 130-150 cm          
Chest 56 cm 61 cm 62 cm 63.5 cm 64.5 cm  66 cm  70 cm           
Weight 13+ kg 15+ kg 17+ kg 19+ kg 21+ kg 23+ kg 28+ kg          
                         
BATHERS                        
SIZE 000 00 0 1 2 3 4 5 6 7 8  
Age  3-6 mths 6-9 mths 9-12 mths 12-24 mths 24-36 mths 3-4 yrs 4-5 yrs 5-6 yrs 6-7 yrs 7-8 yrs 8-9 yrs  
Height 60-66 cm 66-70 cm 70-74 cm 74-80 cm 80-86 cm 86 - 100 cm 100-108 cm 108 - 114 cm 114-120 cm 120-125 cm 125-130 cm  
Chest to Crotch 32 cm 33 cm 34 cm 35 cm 36 cm 38 cm 40 cm 42 cm 44 cm 46 cm 48 cm  
Weight 5-7 kg 7-9 kg 9-11 kg 11-12 kg 12-13 kg 13+ kg 15+ kg 17+ kg 19+ kg 21+ kg 23+ kg  
                         
SHIRT/HAT ONLY (no pants)                      
SIZE 000 00 0 1 2 3            
Age  3-6 mths 6-9 mths 9-12 mths 12-24 mths 24-36 mths 3-4 yrs            
Height 60-66 cm 66-70 cm 70-74 cm 74-80 cm 80-86 cm 86 - 100 cm            
Weight 5-7 kg 7-9 kg 9-11 kg 11-12 kg 12-13 kg 13+ kg            
                         
BOARDSHORTS                        
SIZE 0 1 2 3 4 6            
Age  9-12 mths 12-24 mths 24-36 mths 3+yrs 4+yrs 6+yrs            
Waist 43cm 46cm 49cm 53cm  57cm 61cm            
Weight 9-11 kg 11-12 kg 12-13 kg 13+ kg 15+ kg 19+ kg            
                         
SUNNIES                        
SIZE All                      
Age  7mths - 7yrs                      
                         
SWIM CAPS                        
SIZE All                      
Age  12mnths - 8yrs                      
                         
SWIM HATS                        
SIZE SMALL  MEDIUM LARGE                  
Age  6-12 mths 12-24 mths 2-3 yrs                  
Head Circumference 40 - 50 cm 50 - 60 cm  60 - 70cm                  
                         
WOMEN'S RASHIE                        
SIZE 8 10 12 14 16              
Bust 76cm 81cm 86cm 91cm 96cm              
Waist 70cm 75cm 80cm 85cm 90cm              
Hips 87cm 92cm 97cm 102cm 107cm              
                         

Remember it is okay if you go a size bigger as they will only grow into it and you will get more wear.

Happy shopping!

Q:What is a Chemical Free Community Member?

As a Chemical Free Community Member we are proud to be a part of the ChemFreeCom online global community that believes in and supports chemical free, no/low toxic, organic and natural products. At Rashoodz we are always considering how to keep our kidz safe from the sun and nasty chemicals. As a result, our famous rashsuits with attachable hats, as well as all our products have been recognised by ChemFreeCom as a safe and harmful chemical free product. So now you can dress your kidz in the coolest swimwear around knowing that you are keeping your child safe in more ways than one.